This blog took a year to materialize and finally I’m blogging about technology, one of my favourite topics.
The goal of the blog is to show “What works and does not work.” So for the latter, I wrote my first WordPress-related problem that I can’t get off of my mind.
“Why is the Genesis comment form is not showing up?”
Really! Why it’s not visible? What could I have possibly done or not done?
Don’t get me wrong. I like the Genesis Framework but I also like to have a conversation with the readers.
As always, I checked online for any tips or anyone who is having the same ordeal.
Here are the search result:
- How to move the comment form
- How to add the comment form
- How to remove the comment form
- How to customize to your heart’s desire
Most of the blog includes playing around with the functions.php and other tweaks that doesn’t interest me as of this moment.
What about how to enable the comment form?
I couldn’t find anything and so I resorted to a final effort: StudioPress customer support.
Not once but twice. And I get the same quick response and instruction on how to show the comment form on Genesis Framework.
I appreciate how StudioPress strive to give a quality customer service which is why I used the framework in my other blogs.
Next stop are the recommended solutions that I’ve tried. More on the result later.
How to Enable the Comment Form in Genesis Framework
It’s worth noting that I followed the instructions in a Genesis Framework with a Genesis Sample and premium theme.
- Genesis >> Theme Settings >> Comments and Trackbacks >> click the “Enable Comments” checkbox for post or page
- Settings >> Discussion >> Default article settings >> click the “Allow people to post comments on new articles” checkbox
- Edit blog post >> Discussion >> click the “Allow comments.” checkbox
Make sure to check all settings mentioned above. Let me know if the instruction works for you or not just like in my other blogs. Not this one though.
So it remained a mystery why the Genesis comment form is showing up on this blog and not with the rest.
When Everything Fails
The next thing I did is to think that maybe . . . just maybe the absence is caused by one of the plugins.
The last time I had a challenging bug was when my first blog had a white screen of death. It happened four years ago and it was caused by one of the plugins.
I fixed it by using FTP; I’ll have to do it again with the use of WinSCP. I could also try another child theme.
That could be a lot of work. Whatever the result is, I’ll definitely update this blog post.
You maybe wondering why I still use the Genesis Framework. I hear you and here are the benefits:
- I’m getting the hang of it
- Easy to customize
- Themes and the framework are updated
- The design is simple and minimalist
- Quick response to question
- And the list can go on
It’s evident that the advantages outweighed the single bug. For now I’ll stick to Genesis Framework especially when not having a comment form has its own silver lining.
Conclusion
Although I cannot have a comment form in my other blogs, it also means that I don’t have to deal with spam and recurring questions.
Disabling or not having a comment form has afforded me more time to spend writing and learning (and binge watching). Now, anyone who wants to have a serious conversation has chosen to send me a message through the contact form.
And I can say that they take the time to write a well-thought email to which I happily respond.
Update
I kept the setting on the other blog just as I’ve written it here, and surprisingly my other blog is showing the comment form . . . in every single post.
Maybe for some reason, the Genesis updates had something to do with the solution.
I’m not sure though.
Whatever it is, I’m loving the Genesis Framework all the more. Then I have to deal with the comments.
Is it a boon or bane?
What Genesis-related issue has challenged you the most?
Hey, I had the same problem and found the solution. I unchecked “Allow Comments” in the post during edition, then updated the post. Then I checked “Allow Comments” again, and updated the post again, and the comments finally appeared on the blog! I hope that will help you too!
One more setting you might need to uncheck is “Automatically close comments on articles older than xx days” in Settings > Discussion
which removes the Comment box on old posts.
Thank you so much for the information! It worked like a charm for me.
I have exactly the same problem and the exact same situation, but after reading this managed to solve it by doing some more research. (Thanks to One Happy Studio)
After doing all of the things you describe above, and still having no success, go to all posts;Bulk actions, Edit – apply, and you will see a drop down box which gives to more options to allow/disallow comments.
It means that you can be selective on which pages that you allow the comments on, too.
This worked for me. Good luck, Gordon
Thanks for the tip Gordon. For some reason, the comment form is now appearing in all of my blogs using the Genesis Theme.